Even when we’re on vacation, inevitably you’re going to need to use a computer and many of us will just bring along a laptop with us to do the job. But what happens when your toddler spills tea on it? Disaster ensues as you try and get it fixed while in a foreign country. It’s happened to us and it could happen to you. Here’s some tips to deal with the situation.
1. Don’t Panic.
Stay calm. You’re not in a third world country – someone can fix your computer. Britain has the same technological culture that America has so you won’t have a problem finding someone who can fix your computer?
2. Find somewhere to fix it
Finding somewhere to fix it can be a challenge. First, it depends on what type of computer you have. Do you have an Apple Mac? Then your first task is to make an appointment as the closest Apple Store – which are in central London but also int he Westfield malls outside the centre. They’re the best to help fix sick Macs.
Do you have a PC then? There are still plenty of options, there are many small computer repair shops in many neighborhoods that can help you. You can also called someone like PC Rescue Squad who will come out to you and diagnose and repair if they can. This is very convenient as they could come right to your hotel.
3. Get it fixed – be patient
Prepare to be patient. No one in the UK is in a hurry to do anything when it comes to services. Especially be mindful if there is a holiday going on. We turned in our computer for repair a week before Christmas and we didn’t get it back until New Year’s. It was an agonizing wait. Thankfully a friend provided a laptop for us to use in the mean time.
4. Prepare to pay
Everything costs more in the UK and this includes computer repairs. No only do you have the cost of repair, you also have to pay the 20% VAT duty on your repair. My repair cost in the region of £200 to fix. When I got back home and chatted with the tech, he informed me it would have cost a fraction if I’d just waited until I got home.
5. Maybe don’t get it fixed after all?
Which leaves me to my final tip: if it can wait – then just wait until you get home. You’re on a vacation in Britain, take the opportunity if your broken laptop to enjoy more of your trip instead of spending it behind your computer screen. If you have work to do – there are plenty of cyber cafes you can visit to get the bare minimum done. Enjoy your trip and worry about the repair when you get home – you’ll end up spending less in the long run – if cost is what matters to you most.